Cancellation & Refund Policy

DAMSHI ASTRO PRIVATE LIMITED believes in helping its customers as far as possible, and has

therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made immediately after placing the order.

However, the cancellation request may not be entertained if the orders have been communicated to the

vendors/merchants and they have initiated the process of shipping them.

• DAMSHI ASTRO PRIVATE LIMITED does not accept cancellation requests for intentionally damaged

items. However, refund/replacement can be made if the customer establishes that the quality of product

delivered is not good.

• In case of receipt of damaged or defective items please report the same to our Customer Service team.

The request will, however, be entertained once the merchant has checked and determined the same at his

own end. This should be reported within Only same day days of receipt of the products. In case you feel

that the product received is not as shown on the site or as per your expectations, you must bring it to the

notice of our customer service within Only same day days of receiving the product.

We accept returns post 1 days from day of delivery

The Customer Service Team after looking into your complaint will take an appropriate decision.

ll the approved replacement and exchange will be completed within 15 business working days

In case of any Refunds approved by the DAMSHI ASTRO PRIVATE LIMITED, it’ll take 9-15 Days days for

the refund to be credited to the end customer.